v2.16 updates

itemId no longer required/possibel per Zabbix 6.2. T
new items for SMTP from
keeping "mail_from" for backwards compatibility.

README.md

@@ -1,10 +1,91 @@
-## mailGraph (v1.26)
-Zabbix Media module and scripts for sending e-mail alerts with graphs.
+## Introduction ##
+Over the years I've been using Zabbix as both personal and business solution for monitoring. One of the missing features in Zabbix itself was the ability to have graphs generated and associated to monitoring messages as well as an easy way to jump back into Zabbix when searching for monitoring information for specific events, problems or to have a direct link to the associated Zabbix item or host.
 
-**Please use the Wiki for information on how to install, configure and use MailGraph in Zabbix.**
+This initiated the development of mailGraph v1 in Zabbix 5.4 delivering an elementary solution for sending HTML enriched messages from Zabbix including graphs.
+To facilitate in a very flexible way to setup and format messages including the graphs, Twig made its introduction towards mailGraph v2, the current release branch of mailGraph.
 
-## Upgrade notes
-Per v1.25 and higher the template data provisioning and code has fundamentally changed. If you upgrade from an earlier version as v1.25, make sure you understand the changes in templates/html.template (now making use of arrays for lists of items).
+The below message is just an example of what MailGraph is capable of. The template engine in Twig allows for a fully customized message creation to your needs! It is also possible to add more Zabbix fields as any field is passed to Twig when accessible in Zabbix through the macro mechanism.
 
-## Example message
-[![](images/Example-mail-message-v122.png?raw=true)](images/Example-mail-message-v122.png)
+Note that all Zabbix host, item or screen related information is made available to Twig automatically.
+
+Example message:
+
+![Example image](https://github.com/moudsen/mailGraph/assets/16045332/0cb671d9-464f-493b-b250-15dd550fd84a)
+
+mailGraph is capable of adding several series of graphs into a single message delivering a unique experience when and how groups of graph images per the requested periods of time are added.
+Currently mailGraph supports hosts, (one or more related) items and screens (applicable to Zabbix 5.4 only).
+
+More information can be found in the Wiki.
+
+## Installation ##
+Please refer to the Wiki how to get mailGraph installed and configured on your system.
+
+## mailGraph v2.16 release ##
+_(2023/08/16)_
+
+_This version has been verified with Zabbix 5.4 and 6.0 LTS and is expected to work with 6.4 and later (based on v2.10 testing)_
+
+Release notes
+- Adding [ACKNOWLEDGES] message information for processing in the TWIG template to allow inclusion of "Action" information in the mail messages (eg. who acknowledged/changed problem status). Refer to the Wiki "Templates" section for more detailed information.
+
+## mailGraph v2.15 release ##
+_(2023/08/16)_
+
+_This version has been verified with Zabbix 5.4 and 6.0 LTS and is expected to work with 6.4 and later (based on v2.10 testing)_
+
+Release notes
+- Fixed issue with Zabbix 5.4.12 where parameters that are blank or zero did no longer get passed to the Javascript hence causing basic checks to fail. Javascript and parameter checks in mailGraph.php have been adjusted and optimized.
+- Refactored the Javascript error handling to get rid of the "Invalid JSON offset" message and to deal with individual error conditions while presenting a better error message on the root cause of the concerning issue.
+
+## mailGraph v2.14 release ##
+_(2023/07/10)_
+
+_This version has been verified with Zabbix 5.4 and 6.0 LTS and is expected to work with 6.4 and later (based on v2.10 testing)_
+
+Release notes
+- Adding the ability to define FROM details for the emails generated by mailGraph
+  - `smtp_from_address` to set the from mail address (if not set uses mailing system default). Note: obsolete `mail_from` but retained for backwards compatibility.
+  - `smtp_from_name` to set the name that goes with the mail address (if not set uses "mailGraph").
+- Adding the ability to define REPLY_TO details for the emails generated by mailGraph
+  - `smtp_reply_address` to set the reply-to mail address (if not set, no reply-to will be added to the message).
+  - `smtp_reply_name` to set the reply-to name of the mailbox (if not set defaults to "mailGraph feedback").
+- Adding a new URL for use in the template:
+  - `ACK_URL` points to the function in Zabbix for editing and submitting an Acknowledge statement.
+
+## mailGraph v2.13 release ##
+_(2023/07/03)_
+
+_This version has been verified with Zabbix 5.4 and 6.0 LTS and is expected to work with 6.4 and later (based on v2.10 testing)_
+
+Release notes
+- Fixed references into Zabbix
+  - Trigger was missing "context" parameter
+  - Item was missing "context" parameter
+  - Problems reference to this host was not generated at all
+
+## mailGraph v2.12 release ##
+_(2023/07/02)_
+
+_This version has been verified with Zabbix 5.4 and 6.0 LTS and is expected to work with 6.4 and later (based on v2.10 testing)_
+
+Release notes
+- Replaced Swiftmailer with PHPMailer
+- Configuration option "smtp_transport" removed (using PHPMailer AutoTLS)
+- Code cleanup (markup and obsolete related parts)
+- Addressed any PHP message (deprecation or error) - mailGraph debug output is now "clean" in PHP 7.4.x and PHP 8.2.x
+- Increased maximum number of graphs from 4 to 8
+
+**Please consider to move to PHPMailer as soon as possible as Swiftmailer is abandoned. Installation instructions are included on the wiki.**
+
+Principal approach: `composer require phpmailer/phpmailer`, install mailGraph v2.12 or higher.
+
+In case Swiftmailer is no longer used elsewhere you can consider to remove this package with `swiftmailer/swiftmailer`.
+
+## Special thank you ##
+I would like to express my gratitude to the following people that have actively contributed to bring bugs and improvements to my attention:
+- [pqvindesland](https://github.com/pqvindesland)
+
+## IMPORTANT NOTE for users of mailGraph v1 and Zabbix versions under 5.4 ##
+As a result of a major functional change in Zabbix 5.4 (Screens no longer exist and are all moved into Dashboards) the mailGraph.screen macro no longer functions under Zabbix 5.4+. A code rewrite is in progress to deal with detecting the Zabbix version and to pick dashboard.get instead of screen.get as a source list for the graphs that should be included in the mail message.
+
+**v1.x is no longer supported; please upgrade to the current v2 release**

config/config.json.template

@@ -1,7 +1,5 @@
 {
     "script_baseurl": "https:\/\/mydomain.com\/",
-    "cli_itemId": 0,
-    "cli_triggerId": 0,
     "cli_eventId": 0,
     "cli_duration": 0,
     "cli_recipient": "recipient@mydomain.com",
@@ -15,14 +13,19 @@
     "zabbix_user_pwd": "astrongpassword",
     "zabbix_api_user": "alogicalusername",
     "zabbix_api_pwd": "astrongpassword",
-    "mail_from": "sender@mydomain.com",
     "subject": "{{ HOST_NAME|raw }}:  ({{ EVENT_SEVERITY }}) {{ EVENT_NAME|raw }}",
     "smtp_server": "localhost",
     "smtp_port": 25,
     "smtp_transport": "none",
+    "smtp_from_address": "mailgraph@mydomain.com",
+    "smtp_from_name": "mailGraph",
+    "smtp_reply_address": "feedback@mydomain.com",
+    "smtp_from_name": "mailGraph response mailbox",
     "smtp_strict": "yes",
     "graph_match": "any",
     "period": "20m",
     "period_header": "Last 20 minutes",
+    "retention_images": 7,
+    "retention_logs": 14,
     "debug": 0
 }

config/config.json.template.multigraph

@@ -1,7 +1,5 @@
 {
     "script_baseurl": "https:\/\/mydomain.com\/",
-    "cli_itemId": 0,
-    "cli_triggerId": 0,
     "cli_eventId": 0,
     "cli_duration": 0,
     "cli_recipient": "recipient@mydomain.com",
@@ -15,12 +13,15 @@
     "zabbix_user_pwd": "astrongpassword",
     "zabbix_api_user": "alogicalusername",
     "zabbix_api_pwd": "astrongpassword",
-    "mail_from": "sender@mydomain.com",
     "subject": "{{ HOST_NAME|raw }}:  ({{ EVENT_SEVERITY }}) {{ EVENT_NAME|raw }}",
     "smtp_server": "localhost",
     "smtp_port": 25,
     "smtp_transport": "none",
     "smtp_strict": "yes",
+    "smtp_from_address": "mailgraph@mydomain.com",
+    "smtp_from_name": "mailGraph",
+    "smtp_reply_address": "feedback@mydomain.com",
+    "smtp_from_name": "mailGraph response mailbox",
     "graph_match": "any",
     "periods": "10m,4h,2d,7d",
     "periods_headers": "Last 10 minutes,Last 4 hours,Last 2 days,Last 7 days",

config/config.php

@@ -27,7 +27,7 @@
         $content = file_get_contents($argv[1]);
         $data = json_decode($content,TRUE);
 
-        if ($data==NULL)
+        if (($data==NULL) && (sizeof($content)>2))
         {
             echo 'Invalid JSON format in config file?!'.$cCRLF;
             die;
@@ -138,4 +138,4 @@
         default:
             echo 'Unknown command?'.$cCRLF;
     }
-?>
+?>

javascript/READ.ME

@@ -0,0 +1 @@
+Issue #32 has been resolved. The javascript code now works for Zabbix 5.4, 6.0 LTS and 6.4.

javascript/zabbix.mailGraph.js

@@ -1,7 +1,19 @@
+// mailGraph v2.16
+
+// Function to test string
+function isJSON(str) {
+	try {
+		JSON.stringify(JSON.parse(str));
+		return true;
+	} catch (e) {
+		return false;
+	}
+}
+
 try {
     // Pickup parameters
     params = JSON.parse(value),
-        req = new CurlHttpRequest(),
+        req = new HttpRequest(),
         fields = {},
         resp = '',
         result = { tags: {} };
@@ -13,14 +25,18 @@ try {
     }
 
     // Declare output type
-    req.AddHeader('Content-Type: application/json');
+    req.addHeader('Content-Type: application/json');
 
-    // Must have fields
-    fields.itemId = params.itemId;
-    fields.eventId = params.eventId;
+    // Pick up fields relevant for mailGraph API level call while parsing/casting fields that should be integer
+    fields.itemId = params.itemId * 1;
+    fields.eventId = params.eventId * 1;
     fields.recipient = params.recipient;
     fields.baseURL = params.baseURL;
-    fields.duration = params.duration;
+    fields.duration = params.duration * 1;
+
+    if (fields.recipient.charAt(0) == '{') {
+      throw '[MailGraph Webhook] Please define recipient for the test message!';
+    }
 
     // Optional fields
     if (typeof params.graphWidth === 'string') { fields.graphWidth = params.graphWidth; }
@@ -40,22 +56,44 @@ try {
 
     // Post information to the processing script
     Zabbix.Log(4, '[MailGraph Webhook] Sending request: ' + params.URL + '?' + JSON.stringify(fields));
-    var resp = req.Post(params.URL,JSON.stringify(fields));
-    Zabbix.Log(4, '[Mailgraph Webhook] Receiving response:' + resp);
+    var resp = req.post(params.URL,JSON.stringify(fields));
+    Zabbix.Log(4, '[Mailgraph Webhook] Received response:' + resp);
 
-    // If there was an error, report it
-    if (req.Status() != 200) { throw JSON.parse(resp).errors[0]; }
+    // The response can be
+    // - did not receive status 200 as result (contains HTTP server response)
+    // - null (no response received at all)
+    // - empty string (likely no e-mail sent due to recipient issue)
+    // - not json (debugging message for troubleshooting or configuration hints)
+    // - json (contains the mail message ID sent)
 
-    // We expect the message id back from the processing script
-    resp = JSON.parse(resp);
-    result.tags.__message_id = resp.messageId;
+    if (req.getStatus() != 200) {
+       throw '[MailGraph Webhook] Processing of mailGraph.php failed: ' + resp;
+    }
+    if (resp==null) {
+      throw '[MailGraph Webhook] No response received from mailGraph.php? This should not occur (check URL and your webserver!)';
+    }
+
+    if (resp=='') {
+      throw '[MailGraph Webhook] No data received from mailGraph - please check recipient address or mailGraph log and retry.';
+    }
+
+    // Check if JSON was returned
+    if (!isJSON(resp)) {
+      throw '[MailGraph Webhook] An error has occurred during processing: ' + resp;
+    }
+
+    // We expect the message id back from the processing script response in JSON format
+    msg = JSON.parse(resp);
+
+    result.tags.__message_id = msg.messageId;
+    Zabbix.Log(4, '[MailGraph Webhook] Message sent with identification "' + msg.messageId + '"');
 
     // Pass the result back to Zabbix
     return JSON.stringify(result);
 }
 catch (error)
 {
-    // In case something went wrong in the processing, pass the error back to Zabbix
-    Zabbix.Log(127, 'MailGraph notification failed : '+error);
+    // In case something else went wrong in the processing, pass the error back to Zabbix
+    Zabbix.Log(127, 'MailGraph notification failed: '+error);
     throw 'MailGraph notification failed : '+error;
 }

mailGraph.xml

@@ -1,7 +1,7 @@
 <?xml version="1.0" encoding="UTF-8"?>
 <zabbix_export>
-    <version>5.0</version>
-    <date>2021-03-17T12:55:43Z</date>
+    <version>5.4</version>
+    <date>2023-08-16T20:38:38Z</date>
     <media_types>
         <media_type>
             <name>MailGraph</name>
@@ -9,7 +9,7 @@
             <parameters>
                 <parameter>
                     <name>baseURL</name>
-                    <value>https://mydomain.com/zabbix/</value>
+                    <value>https://myzabbix.com/zabbix/</value>
                 </parameter>
                 <parameter>
                     <name>duration</name>
@@ -35,10 +35,6 @@
                     <name>infoTest</name>
                     <value>Test</value>
                 </parameter>
-                <parameter>
-                    <name>itemId</name>
-                    <value>{ITEM.ID}</value>
-                </parameter>
                 <parameter>
                     <name>periods</name>
                     <value>10m,4h,1d,7d</value>
@@ -61,128 +57,157 @@
                 </parameter>
                 <parameter>
                     <name>URL</name>
-                    <value>https://mydomain.com/mailGraph.php</value>
+                    <value>https://myzabbix.com/mailGraph.php</value>
                 </parameter>
             </parameters>
-            <script>try {&#13;
-    // Pickup parameters&#13;
-    params = JSON.parse(value),&#13;
-        req = new CurlHttpRequest(),&#13;
-        fields = {},&#13;
-        resp = '',&#13;
-        result = { tags: {} };&#13;
-&#13;
-    // Set HTTP proxy if required&#13;
-    if (typeof params.HTTPProxy === 'string' &amp;&amp; params.HTTPProxy.trim() !== '') {&#13;
-        req.setProxy(params.HTTPProxy);&#13;
-        fields.HTTPProxy = params.HTTPProxy;&#13;
-    }&#13;
-&#13;
-    // Declare output type&#13;
-    req.AddHeader('Content-Type: application/json');&#13;
-&#13;
-    // Must have fields&#13;
-    fields.itemId = params.itemId;&#13;
-    fields.eventId = params.eventId;&#13;
-    fields.recipient = params.recipient;&#13;
-    fields.baseURL = params.baseURL;&#13;
-    fields.duration = params.duration;&#13;
-&#13;
-    // Optional fields&#13;
-    if (typeof params.graphWidth === 'string') { fields.graphWidth = params.graphWidth; }&#13;
-    if (typeof params.graphHeight === 'string') { fields.graphHeight = params.graphHeight; }&#13;
-    if (typeof params.subject === 'string') { fields.subject = params.subject; }&#13;
-    if (typeof params.showLegend === 'string') { fields.showLegend = params.showLegend; }&#13;
-    if (typeof params.periods === 'string') { fields.periods = params.periods; }&#13;
-    if (typeof params.periods_headers === 'string') { fields.periods_headers = params.periods_headers; }&#13;
-    if (typeof params.debug === 'string') { fields.debug = params.debug; }&#13;
-&#13;
-    // Add generic fields&#13;
-    Object.keys(params).forEach(function(key) {&#13;
-        if (key.substring(0, 4) == 'info') {&#13;
-            fields[key] = params[key];&#13;
-        }&#13;
-    });&#13;
-&#13;
-    // Post information to the processing script&#13;
-    Zabbix.Log(4, '[MailGraph Webhook] Sending request: ' + params.URL + '?' + JSON.stringify(fields));&#13;
-    var resp = req.Post(params.URL,JSON.stringify(fields));&#13;
-    Zabbix.Log(4, '[Mailgraph Webhook] Receiving response:' + resp);&#13;
-&#13;
-    // If there was an error, report it&#13;
-    if (req.Status() != 200) { throw JSON.parse(resp).errors[0]; }&#13;
-&#13;
-    // We expect the message id back from the processing script&#13;
-    resp = JSON.parse(resp);&#13;
-    result.tags.__message_id = resp.messageId;&#13;
-&#13;
-    // Pass the result back to Zabbix&#13;
-    return JSON.stringify(result);&#13;
-}&#13;
-catch (error)&#13;
-{&#13;
-    // In case something went wrong in the processing, pass the error back to Zabbix&#13;
-    Zabbix.Log(127, 'MailGraph notification failed : '+error);&#13;
-    throw 'MailGraph notification failed : '+error;&#13;
+            <script>// mailGraph v2.16
+
+// Function to test string
+function isJSON(str) {
+	try {
+		JSON.stringify(JSON.parse(str));
+		return true;
+	} catch (e) {
+		return false;
+	}
+}
+
+try {
+    // Pickup parameters
+    params = JSON.parse(value),
+        req = new HttpRequest(),
+        fields = {},
+        resp = '',
+        result = { tags: {} };
+
+    // Set HTTP proxy if required
+    if (typeof params.HTTPProxy === 'string' &amp;&amp; params.HTTPProxy.trim() !== '') {
+        req.setProxy(params.HTTPProxy);
+        fields.HTTPProxy = params.HTTPProxy;
+    }
+
+    // Declare output type
+    req.addHeader('Content-Type: application/json');
+
+    // Pick up fields relevant for mailGraph API level call while parsing/casting fields that should be integer
+    fields.itemId = params.itemId * 1;
+    fields.eventId = params.eventId * 1;
+    fields.recipient = params.recipient;
+    fields.baseURL = params.baseURL;
+    fields.duration = params.duration * 1;
+
+    if (fields.recipient.charAt(0) == '{') {
+      throw '[MailGraph Webhook] Please define recipient for the test message!';
+    }
+
+    // Optional fields
+    if (typeof params.graphWidth === 'string') { fields.graphWidth = params.graphWidth; }
+    if (typeof params.graphHeight === 'string') { fields.graphHeight = params.graphHeight; }
+    if (typeof params.subject === 'string') { fields.subject = params.subject; }
+    if (typeof params.showLegend === 'string') { fields.showLegend = params.showLegend; }
+    if (typeof params.periods === 'string') { fields.periods = params.periods; }
+    if (typeof params.periods_headers === 'string') { fields.periods_headers = params.periods_headers; }
+    if (typeof params.debug === 'string') { fields.debug = params.debug; }
+
+    // Add generic fields
+    Object.keys(params).forEach(function(key) {
+        if (key.substring(0, 4) == 'info') {
+            fields[key] = params[key];
+        }
+    });
+
+    // Post information to the processing script
+    Zabbix.Log(4, '[MailGraph Webhook] Sending request: ' + params.URL + '?' + JSON.stringify(fields));
+    var resp = req.post(params.URL,JSON.stringify(fields));
+    Zabbix.Log(4, '[Mailgraph Webhook] Received response:' + resp);
+
+    // The response can be
+    // - did not receive status 200 as result (contains HTTP server response)
+    // - null (no response received at all)
+    // - empty string (likely no e-mail sent due to recipient issue)
+    // - not json (debugging message for troubleshooting or configuration hints)
+    // - json (contains the mail message ID sent)
+
+    if (req.getStatus() != 200) {
+       throw '[MailGraph Webhook] Processing of mailGraph.php failed: ' + resp;
+    }
+    if (resp==null) {
+      throw '[MailGraph Webhook] No response received from mailGraph.php? This should not occur (check URL and your webserver!)';
+    }
+
+    if (resp=='') {
+      throw '[MailGraph Webhook] No data received from mailGraph - please check recipient address or mailGraph log and retry.';
+    }
+
+    // Check if JSON was returned
+    if (!isJSON(resp)) {
+      throw '[MailGraph Webhook] An error has occurred during processing: ' + resp;
+    }
+
+    // We expect the message id back from the processing script response in JSON format
+    msg = JSON.parse(resp);
+
+    result.tags.__message_id = msg.messageId;
+    Zabbix.Log(4, '[MailGraph Webhook] Message sent with identification &quot;' + msg.messageId + '&quot;');
+
+    // Pass the result back to Zabbix
+    return JSON.stringify(result);
+}
+catch (error)
+{
+    // In case something else went wrong in the processing, pass the error back to Zabbix
+    Zabbix.Log(127, 'MailGraph notification failed: '+error);
+    throw 'MailGraph notification failed : '+error;
 }</script>
             <process_tags>YES</process_tags>
-            <description>The &quot;URL&quot; must point to the location of the processing script. If a proxy is required, define &quot;HTTPProxy&quot; for the proxy address.&#13;
-&#13;
-Customization:&#13;
-- &quot;graphWidth&quot; and &quot;graphWidth&quot; can be defined for the image size&#13;
-- &quot;showLegend&quot; can be defined to show or hide the legend of the graph&#13;
-- &quot;subject&quot; can be defined for a customized subject for the mail message&#13;
-- &quot;periods&quot; and &quot;periods_headers&quot; can be defined for displaying multiple periods of the same graph, or&#13;
-- &quot;period&quot; and &quot;period_header&quot; can be defined to display a single graph&#13;
-&#13;
-The html.template and plain.template files can be adjusted (TWIG format).&#13;
-&#13;
+            <description>The &quot;URL&quot; must point to the location of the processing script. If a proxy is required, define &quot;HTTPProxy&quot; for the proxy address.
+
+Customization:
+- &quot;graphWidth&quot; and &quot;graphWidth&quot; can be defined for the image size
+- &quot;showLegend&quot; can be defined to show or hide the legend of the graph
+- &quot;subject&quot; can be defined for a customized subject for the mail message
+- &quot;periods&quot; and &quot;periods_headers&quot; can be defined for displaying multiple periods of the same graph, or
+- &quot;period&quot; and &quot;period_header&quot; can be defined to display a single graph
+
+The html.template and plain.template files can be adjusted (TWIG format).
+
 More details are available at https://github.com/moudsen/mailGraph</description>
             <message_templates>
                 <message_template>
                     <event_source>TRIGGERS</event_source>
                     <operation_mode>PROBLEM</operation_mode>
                     <subject>Problem: {EVENT.NAME}</subject>
-                    <message>Problem started at {EVENT.TIME} on {EVENT.DATE}&#13;
-Problem name: {EVENT.NAME}&#13;
-Host: {HOST.NAME}&#13;
-Severity: {EVENT.SEVERITY}&#13;
-Operational data: {EVENT.OPDATA}&#13;
-Original problem ID: {EVENT.ID}&#13;
-{TRIGGER.URL}&#13;
-&#13;
-eventId: {EVENT.ID}&#13;
-TriggerId: {TRIGGER.ID}&#13;
-itemId: {ITEM.ID]</message>
+                    <message>Problem started at {EVENT.TIME} on {EVENT.DATE}
+Problem name: {EVENT.NAME}
+Host: {HOST.NAME}
+Severity: {EVENT.SEVERITY}
+Operational data: {EVENT.OPDATA}
+Original problem ID: {EVENT.ID}
+Trigger ID (/url): {TRIGGER.ID} {TRIGGER.URL}</message>
                 </message_template>
                 <message_template>
                     <event_source>TRIGGERS</event_source>
                     <operation_mode>RECOVERY</operation_mode>
-                    <subject>Resolved in {EVENT.DURATION}: {EVENT.NAME}</subject>
-                    <message>Problem has been resolved at {EVENT.RECOVERY.TIME} on {EVENT.RECOVERY.DATE}&#13;
-Problem name: {EVENT.NAME}&#13;
-Problem duration: {EVENT.DURATION}&#13;
-Host: {HOST.NAME}&#13;
-Severity: {EVENT.SEVERITY}&#13;
-Original problem ID: {EVENT.ID}&#13;
-{TRIGGER.URL}&#13;
-&#13;
-eventId: {EVENT.ID}&#13;
-TriggerId: {TRIGGER.ID}&#13;
-itemId: {ITEM.ID]</message>
+                    <subject>Resolved in {EVENT.DURATION}: {EVENT.RECOVERY.NAME}</subject>
+                    <message>Problem has been resolved at {EVENT.RECOVERY.TIME} on {EVENT.RECOVERY.DATE}
+Problem name: {EVENT.RECOVERY.NAME}
+Problem duration: {EVENT.DURATION}
+Host: {HOST.NAME}
+Severity: {EVENT.SEVERITY}
+Original problem ID: {EVENT.ID}
+Trigger ID: {TRIGGER.ID} {TRIGGER.URL}</message>
                 </message_template>
                 <message_template>
                     <event_source>TRIGGERS</event_source>
                     <operation_mode>UPDATE</operation_mode>
                     <subject>Updated problem in {EVENT.AGE}: {EVENT.NAME}</subject>
-                    <message>{USER.FULLNAME} {EVENT.UPDATE.ACTION} problem at {EVENT.UPDATE.DATE} {EVENT.UPDATE.TIME}.&#13;
-{EVENT.UPDATE.MESSAGE}&#13;
-&#13;
-Current problem status is {EVENT.STATUS}, age is {EVENT.AGE}, acknowledged: {EVENT.ACK.STATUS}.&#13;
-&#13;
-eventId: {EVENT.ID}&#13;
-TriggerId: {TRIGGER.ID}&#13;
-itemId: {ITEM.ID]</message>
+                    <message>{USER.FULLNAME} {EVENT.UPDATE.ACTION} problem at {EVENT.UPDATE.DATE} {EVENT.UPDATE.TIME}.
+{EVENT.UPDATE.MESSAGE}
+
+Current problem status is {EVENT.STATUS}, age is {EVENT.AGE}, acknowledged: {EVENT.ACK.STATUS}.
+
+Event ID: {EVENT.ID}
+Trigger ID: {TRIGGER.ID}</message>
                 </message_template>
             </message_templates>
         </media_type>

templates/html.template

@@ -81,6 +81,9 @@
     .content {
         font-size: 14px;
     }
+    .acknowledge {
+        font-size: 10px;
+    }
 </style>
 </head>
 <body>
@@ -112,9 +115,36 @@
                         </td>
                     </tr>
                 </table>
+{% if ACKNOWLEDGES|length > 0 %}
+                <br/>
+{% for anAck in ACKNOWLEDGES %}
+                <table style="border:0; text-align:left;" cellpadding="5" cellspacing="0">
+                    <tr>
+                        <td class="acknowledge">
+                            <b>{{ anAck._clock }}</b><br/><em>({{ anAck.username }}, {{ anAck.name }} {{ anAck.surname }})</em><br/>[{{ anAck._actions }}]<br/>{{ anAck.message }}
+                        </td>
+                    </tr>
+                </table>
+{% endfor %}
+{% endif %}
             </td>
         </tr>
-{% for aGraph in GRAPHS %}
+        <tr>
+            <td class="links">
+                <div align=center>
+                    Event ID: <a href="{{ EVENTDETAILS_URL }}">{{ EVENT_ID }}</a> //
+                    Trigger ID: <a href="{{ TRIGGER_URL }}">{{ TRIGGER_ID }}</a> //
+                    Item ID: <a href="{{ ITEM_URL }}">{{ ITEM_ID }}</a> //
+                    Host ID: <a href="{{ HOST_URL }}">{{ HOST_ID }}</a> //
+                    <a href="{{ HOST_PROBLEMS_URL }}">Problems</a>
+{% if GRAPH_ZABBIXLINK|length > 0 %}
+                    // Graph ID: <a href="{{ GRAPH_ZABBIXLINK }}">{{ GRAPH_ID }}</a>
+{% endif %}
+                   // <a href="{{ ACK_URL }}">Ack</a>
+                </div>
+            </td>
+        </tr>
+{% for aGraph in GRAPHS_I %}
         <tr>
             <div align=justify>
                 <td align="center">
@@ -124,19 +154,56 @@
             </div>
         </tr>
 {% endfor %}
+{% if TRIGGER_SCREEN > 0 %}
+        <tr>
+            <div align=justify>
+                <td align="center">
+                    <span class="graphHeader">{{ GRAPHS_T_HEADER }} - {{ GRAPHS_T_PERIODHEADER }}</span>
+                </td>
+            </div>
+        </tr>
         <tr>
             <td class="links">
-                <div align=center>
-                    Event ID: <a href="{{ EVENTDETAILS_URL }}">{{ EVENT_ID }}</a> //
-                    Trigger ID: <a href="{{ TRIGGER_URL }}">{{ TRIGGER_ID }}</a> //
-                    Item ID: <a href="{{ ITEM_URL }}">{{ ITEM_ID }}</a> //
-                    Host ID: <a href="{{ HOST_URL }}">{{ HOST_ID }}</a>
-{% if GRAPH_ZABBIXLINK|length > 0 %}
-                    // Graph ID: <a href="{{ GRAPH_ZABBIXLINK }}">{{ GRAPH_ID }}</a>
-{% endif %}
+                <div align="center">
+                    Screen ID: <a href="{{ GRAPHS_T_LINK }}">{{ TRIGGER_SCREEN }}</a>
                 </div>
             </td>
         </tr>
+    {% for aGraph in GRAPHS_T %}
+        <tr>
+            <div align=justify>
+                <td align="center">
+                    <img id="mainimage" border=0 style="width: 100%; max-width: 790px" alt="Zabbix Graph" src="{{ aGraph.CID }}" />
+                </td>
+            </div>
+        </tr>
+    {% endfor %}
+{% endif %}
+{% if HOST_SCREEN > 0 %}
+        <tr>
+            <div align=justify>
+                <td align="center">
+                    <span class="graphHeader">{{ GRAPHS_H_HEADER }} - {{ GRAPHS_H_PERIODHEADER }}</span>
+                </td>
+            </div>
+        </tr>
+        <tr>
+            <td class="links">
+                <div align="center">
+                    Screen ID: <a href="{{ GRAPHS_H_LINK }}">{{ HOST_SCREEN }}</a>
+                </div>
+            </td>
+        </tr>
+    {% for aGraph in GRAPHS_H %}
+        <tr>
+            <div align=justify>
+                <td align="center">
+                    <img id="mainimage" border=0 style="width: 100%; max-width: 790px" alt="Zabbix Graph" src="{{ aGraph.CID }}" />
+                </td>
+            </div>
+        </tr>
+    {% endfor %}
+{% endif %}
     </table>
 </body>
-</html>
+</html>